I need to return my iphone to Asurion, since they sent me a new one but when I tried to erase my old iPhone, is asking me for screen pass code?
Hello and welcome to Apple Support Communities, froynino!
We understand that you're trying to return your old iPhone, but are being asked to enter a passcode in order to erase it. We'd be happy to provide information on what to do next.
Try following the steps here to get your iPhone erased:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
Have a great day!
Hello and welcome to Apple Support Communities, froynino!
We understand that you're trying to return your old iPhone, but are being asked to enter a passcode in order to erase it. We'd be happy to provide information on what to do next.
Try following the steps here to get your iPhone erased:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
Have a great day!
i need return my iphone to asurion but when tried to do an factory restore the phone is asking me for screen passcode?
