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Kyle3791 Author

Level 1

4 points

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Why does my iPhone say my iTunes and App Store is disconnected when I try to download an app

iPhone 8

Posted on Jun 24, 2020 7:30 PM

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Ferd II

Level 10

104,767 points

Posted on Jun 24, 2020 7:35 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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