Help
Why does my iPhone say my iTunes and App Store is disconnected when I try to download an app
iPhone 8
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why does my iPhone say my iTunes and App Store is disconnected when I try to download an app
iPhone 8
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
Help