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my ipod says is disabled, connect itunes

my ipod says is disabled, connect itunes. it is password protected, but not asking password

Posted on Jun 24, 2020 9:37 PM

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Posted on Jun 24, 2020 10:05 PM

Hello,


Unfortunately you must now fully restore your iPod touch to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Jun 24, 2020 10:05 PM in response to VenPot

Hello,


Unfortunately you must now fully restore your iPod touch to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

my ipod says is disabled, connect itunes

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