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Level 1

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my ipod says is disabled, connect itunes

my ipod says is disabled, connect itunes. it is password protected, but not asking password

Posted on Jun 24, 2020 9:37 PM

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Level 10

103,389 points

Posted on Jun 24, 2020 10:05 PM

Hello,

Unfortunately you must now fully restore your iPod touch to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

103,389 points

Jun 24, 2020 10:05 PM in response to VenPot

Hello,

Unfortunately you must now fully restore your iPod touch to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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my ipod says is disabled, connect itunes

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