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joselyn_15 Author

Level 1

9 points

How do I get a refund or sell my iPhone in the Apple store?

How do I sell or get a refund on my iPhone? I want to refund or sell it to the Apple store to get the exact same phone in different color. Does it have to be in the same store where I got my phone or could it be a different Apple store? Also once I refund my iPhone I get all the money back? Or once it happens and get they same phone in different color I have it put a amount of money into it so it could complete the amount?

iPhone 11, iOS 13

Posted on Jun 25, 2020 12:22 AM

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4 replies

Level 7

23,257 points

Jun 25, 2020 10:03 AM in response to joselyn_15

Apple will not refund or exchange your device.

You can trade it in with apple - Apple Trade In - Apple

Or sell privately.

Then your own money/trade in or money from selling and buy a new iphone

Thanks

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Level 10

174,522 points

Jun 25, 2020 2:42 AM in response to joselyn_15

if it's under 14 days since purchase many countries have a no question asked return with full money back policy

if it's older

read

https://www.apple.com/shop/trade-in

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Level 7

23,257 points

Jun 25, 2020 4:31 AM in response to joselyn_15

When did you buy the phone?

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joselyn_15 Author

Level 1

9 points

Jun 25, 2020 10:01 AM in response to Jamesd49

December but I don’t like the color of the iPhone.

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How do I get a refund or sell my iPhone in the Apple store?

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