I am using a Mac OS Catalina 10.15.5 and have recently migrated information from my old computer using Migration Assistant but when pressing both My Documents folder icon and the Desk Top icon, I get a message saying

I am using a Mac OS Catalina 10.15.5 and have recently migrated information from my old computer using Migration Assistant but when pressing both My Documents folder icon and the Desk Top icon on the new computer, I get a message saying,"The original item can't be found". Can anyone help please?

iMac 21.5″, macOS 10.15

Posted on Jun 25, 2020 12:46 AM

Reply
6 replies

Jun 25, 2020 1:21 AM in response to brbrown

brbrown Said:

"I get a message saying,'The original item can't be found'[...]"

-------


If a restart does not work...


Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support


Important:

Create a Time Machine Backup, First:

Prior to the re-installation of your macOS, be certain to backup your Mac using a Time Machine Backup. That way, you can have something to restore your Mac from, should anything go wrong with the reinstall. Use an external hard drive that is at least 1.5 the total storage capacity.


Jun 25, 2020 1:18 AM in response to brbrown

brbrown Said:

"I am using a Mac OS Catalina 10.15.5 and have recently migrated information from my old computer using Migration Assistant but when pressing both My Documents folder icon and the Desk Top icon on the new computer, I get a message saying,"The original item can't be found". Can anyone help please?"

-------


Restart your Mac

Having made these changes, you may need to restart the Mac. So, restart it, and see what happens from there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am using a Mac OS Catalina 10.15.5 and have recently migrated information from my old computer using Migration Assistant but when pressing both My Documents folder icon and the Desk Top icon, I get a message saying

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.