You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Rh4682
Rh4682 Author
User level: Level 1
4 points

Problem

i have problm to purchase any ony app or subscription


Posted on Jun 25, 2020 4:07 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Posted on Jun 25, 2020 8:48 AM

What happens when you try? Error message(s)? More information would help. Account disabled?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Jun 25, 2020 8:48 AM in response to Rh4682

What happens when you try? Error message(s)? More information would help. Account disabled?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Reply

Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up