Airpods Pro fake with original serial number and Apple Care+

Hello guys, how are you!?


I recently purchased an Airpods Pro on Aliexpress as original.


As soon as I received the Airpods Pro, I contacted Apple to certify the equipment and purchase AppleCare +. The equipment was validated  by Apple and I purchased AppleCare +. 


A week later the equipment failed and the Apple Support asked to send the Airpods for assistance.


After the analysis, I was informed that the equipment is false and, therefore, the equipment will not be repaired.


In other words, Apple validated a fake device using an original serial number and sold an extended warranty service for a fake device!


According to Apple, they are unable to ensure the originality of their equipment through the serial number! Apple only guarantees originality through a technical analysis of the equipment. How absurd! This puts in doubt the validation process for all Apple equipment, including Apple's online verification service! (https://checkcoverage.apple.com/)


In other words, Apple consumers cannot be sure if their equipment is original through the serial number! I would like to know if you guys have any recommendation.


Take care.

Posted on Jun 25, 2020 8:55 AM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods Pro fake with original serial number and Apple Care+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.