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iPad is locked on someone's iCloud

HELLO, I also bought it in GERMANY on vacation ... it's locked on someone's icloud ... I want it back. can you find that person. IMEI:**** SERIAL NUMBER: DN****FJ2




[Edited by Moderator]

Windows, Windows 6

Posted on Jun 25, 2020 9:24 AM

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Question marked as Top-ranking reply

Posted on Jun 25, 2020 9:54 AM

Return to the original owner, unless you are knowledgeable as to who they are, will not be possible. Apple will not disclose any ownership data - even it they have access to it.


All you can do is return the iPad to an Apple Store for responsible recycling.

9 replies

Jun 25, 2020 9:33 AM in response to smilja48

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



iPad is locked on someone's iCloud

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