LG UltraFine 5K monitor 27" webcam choppy working with new MacBook Pro 13" 2020

Yes that configuration works fine. That’s how I’m running at the minute. I opted for a LogiTech StreamCam.

+1 Here.

Disappointed for sure.

WebCam is essential with every Apple Monitor I've Owned. iSight?

-JJ

Same here!

Agreed. This is unacceptable.

Just to show the lengths we must go. LOL. Here is my Webcam Setup.

Overkill - For the Win.

Yes

So just to be clear, your M1 is on Big Sur, but is your other non M1 also on Big Sur? Or still on Catalina?

Consistent with previous post, I have same configuration and working fine, somewhat to my surprise given all previous posts. Someone between LG and Apple figured this out

Sorry to welcome you to the club. Don’t hold your breath for a fix. M chips seem to work again, so there is some hope.

I did the same, attached a C920. Other issues I have however include:

1. USB devices attached to monitor come and go. So my Ethernet and C920 do not reliably get presented to the MBP.
2. Microphone on LG monitor has poor quality - folks on the other end of my video calls complain.

So I have had to use the LG monitor for monitor only. Speaker, mic, webcam, ethernet all from the MBP or direct-attach to MBP. So the hub concept of the LG monitor is mostly dead. I get video and power through the TB3 cable.

Interesting. I used to connect via Ethernet to the LG but am now using WiFi because of my desk location. Not really a problem as I do international web conferences frequently. I do prefer the mic on the C920.

The external webcam was relatively inexpensive (<$100) and actually better than the internal webcam from LG, for both video and audio. So I see it more as an upgrade and for that I am happy. As for the quality of the monitor itself, it remains stunning after three years - no hedonic adaptation here!

As a developer, I have filed a bug report. If you have access to Feedback Assistant, you can refer to FB8002514 and FB7743077.

I have exactly the same problem with an LG UltraFine 5K 27" monitor (purchased August 2020) and a MacBook Air 2020 (purchased July 2020 and running 10.15.6).

I'm running the LG UltraFine 5K 27" display in "default for display" resolution, so this is not a problem related to using "scaled" resolution (which takes more processing power from the MacBook).

Purchasing a separate Logitech webcam is not the solution to this problem (in fact, it creates other problems with having the sound input via the webcam microphone and the sound output via the laptop/screen).

The choppy video doesn't always happen immediately... sometimes it runs fine for 5-10 minutes and then it jams up the whole computer.

Anyway, I purchased this expensive screen so that I would have an all-in-one solution for webcam/microphone/speaker but it simply doesn't work.

Hoping that Apple get a fix on this really soon...

The LG Ultrafine 5k webcam continues to be laggy to the point of unusable on my new MacBook Pro 13" (2020), even after upgrading to MacOS Big Sur. I'm forced to use an external Logitech HD 1080p cam.

It's disappointing that this thread has so many people repeating the same issue with brand new Apple hardware, and there's no solution or response from Apple. LG support is not helpful.