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child made hundreds of dollars of in-app purchases, apple support said they can do nothing on their part.

What do I do in this situation? Contact the bank? My mom's literally living off of unemployment right now.

Posted on Jun 25, 2020 1:23 PM

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Posted on Jun 25, 2020 5:02 PM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

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Question marked as Top-ranking reply

Jun 25, 2020 5:02 PM in response to tong38

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

child made hundreds of dollars of in-app purchases, apple support said they can do nothing on their part.

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