Macbook air 2020

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Level 1

4 points

Macbook air 2020

When i turn on my macbook air 2020, the screen turns on and i can log in with my fingerprint but the touchpad doesnt work. It actually starts moving after a while, everything works after a while

why is this happening? I just started using it, its been a week

MacBook Air 13″, macOS 10.15

Posted on Jun 25, 2020 11:06 PM

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Answer 1

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Axel Foley

Level 10

148,830 points

Jun 25, 2020 11:32 PM in response to Shaniza1112

Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the trackpad issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Please contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers. Take advantage of that Apple 1YR Limited Warranty that you have on your 2020 MacBook Air.

Axel F.

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Macbook air 2020

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