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I can’t turn off my iPad. When I press the buttons at the top nothing happens

I Press both buttons at the top right but my iPad will not turn off!

Posted on Jun 26, 2020 9:59 AM

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Posted on Jun 26, 2020 10:03 AM

Try a forced restart. If the iPad boots up properly, then try to shut down.

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

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