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Hunnypot4 Author

Level 1

4 points

My new iPad Air will not turn off when I press button on top

How do I turn off iPad Air 5th generation

iPad Air 5 Wi-Fi

Posted on Jul 23, 2022 11:00 PM

Top-ranking reply

-Bubba-

Level 6

11,814 points

Posted on Jul 24, 2022 12:59 AM

If the button won't work, it's likely a hardware issue. You'll have to get it fixed - iPad Repair - Official Apple Support

In the meantime, you can use AssistiveTouch to turn your iPad off. AssistiveTouch puts a virtual button on your screen that can be used to lock your screen and provide other functionality. To enable it, simply say "Hey Siri, enable AssistiveTouch", or go to Settings > Accessibility > Touch > AssistiveTouch, then turn it on.

You can read more about AssistiveTouch here - Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support

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My new iPad Air will not turn off when I press button on top

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