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My laptop can’t start

My laptop won’t start. The charging icon appears and then it goes away. I bought a new charger and still had the same problem. My MacBook Air is about 5 yrs old

iPad, iPadOS 13

Posted on Jun 26, 2020 1:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2020 2:04 PM

Hi,

If your Mac doesn't turn on.

https://support.apple.com/en-us/HT204267

If it doesn't help, you should contact Apple support or make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


1 reply
Question marked as Top-ranking reply

Jun 26, 2020 2:04 PM in response to MacAirBookF

Hi,

If your Mac doesn't turn on.

https://support.apple.com/en-us/HT204267

If it doesn't help, you should contact Apple support or make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


My laptop can’t start

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