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I just got a call saying that there was suspicious activity on my Apple ID account and not to log in. And I could stay on the line to talk to someone. Is this a scam?

I just got a call that there was suspicious activity on my Apple account and said to speak to someone pres 1. Is this a scam?

iPhone 8 Plus, iOS 13

Posted on Jun 26, 2020 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2020 3:41 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jun 26, 2020 3:41 PM in response to CG_58

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Jun 26, 2020 4:56 PM in response to CG_58

CG_58 Said:

"I just got a call that there was suspicious activity on my Apple account and said to speak to someone pres 1. Is this a scam?"

-------


Yes. That is a scam.

Apple will never call you about your account activity.



Where to go from here:


Report this to Apple - Use a Screenshot:

Take a screenshot of the call's information (Data an Time and Number), and forward the screenshot as to Apple as an attachment. Send it to this eMail: reportphishing@apple.com. Include whatever comments necessary to in the eMail's message body. Go Here: Take a Screenshot on your iPhone - Apple Support


Having Done Your Part:

By submitting this to Apple, it will help many for sure. Apple won't get back to you directly, but the more feedback they receive on this, the more they will now what is going on, and what may need to be looked into and investigated.

I just got a call saying that there was suspicious activity on my Apple ID account and not to log in. And I could stay on the line to talk to someone. Is this a scam?

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