I bought an second hand iphone xr which i thought would bee okay to do but the phone turns out to be icloud lock activation lock and i cant reach the person i bought the phone from i was wondering if apple could help with this situation thank you in advance
iPhone XR
Without the Apple ID and Password of the original owner who set the lock, you will never be able to use the device. It is very likely a stolen device. We can't help you and Apple will not since you are not the original owner. You can recycle the device at any Apple Store.
Without the Apple ID and Password of the original owner who set the lock, you will never be able to use the device. It is very likely a stolen device. We can't help you and Apple will not since you are not the original owner. You can recycle the device at any Apple Store.
Activation Lock is an anti-theft prevention method. As such, nobody, not even Apple, can circumvent it. Without the original owner's assistance, the phone is useless. If possible, try to get your money back.
FYI, here's what the original owner would need to do.
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch:
how do i get activation lock unlocked? i bought the phone second hand cant reach the person.maybe you guys can help?
