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light shining through screen

Does any one know what a little ghost white light would be on my screen wen I’m using it?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jun 27, 2020 6:00 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2020 11:20 AM

This is a classic case of internal screen de-lamination. This is physical defect, that can only be resolved by replacement of screen itself.


If you have an active AppleCare+ plan, Apple will likely offered an exchange for a refurbished iPad of the same model and specification. If out-of-warranty, or if you don’t have an active AppleCare plan, the cost of the exchange (if offered) will be c.60% of the “as new” price of the iPad.


You would be best advised to either visit your local Apple Store - or seek advice directly from Apple Support. The Contact Support link is at top-right of this page.


I hope you find this information to be helpful in identifying the fault and potential remedy.

5 replies
Question marked as Top-ranking reply

Jun 27, 2020 11:20 AM in response to Jjjaguar16

This is a classic case of internal screen de-lamination. This is physical defect, that can only be resolved by replacement of screen itself.


If you have an active AppleCare+ plan, Apple will likely offered an exchange for a refurbished iPad of the same model and specification. If out-of-warranty, or if you don’t have an active AppleCare plan, the cost of the exchange (if offered) will be c.60% of the “as new” price of the iPad.


You would be best advised to either visit your local Apple Store - or seek advice directly from Apple Support. The Contact Support link is at top-right of this page.


I hope you find this information to be helpful in identifying the fault and potential remedy.

light shining through screen

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