You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

External hard drive not recognised by MacBook 2020

I've just bought a new MacBook 2020 for my son and a Seagate external hard drive for back ups. I've just plugged in the hard drive for the first time and it doesn't show up in the Finder or in the Disk Utility. The device lit up when I plugged it in, so there's power and I can see it on the System Report in About This Mac. How do I get the Time Machine to recognise it?

Posted on Jun 27, 2020 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2020 8:26 AM

Hi,

If a USB device doesn't work with Mac.

https://support.apple.com/guide/mac-help/if-a-usb-device-doesnt-work-mchlp1641/mac

If it doesn't help, try resetting SMC which could solve the issue.

https://support.apple.com/en-us/HT201295


Similar questions

1 reply

External hard drive not recognised by MacBook 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.