Rebooting MacBook pro

Some coffee spilled under computer. Screen went black. Attempts to reboot produce a black screen and a single beep. Power wire does not light with either green or red.

Posted on Jun 27, 2020 8:31 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2020 8:34 AM

If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html after the jump see “How to Buy.”



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)

1 reply
Question marked as Top-ranking reply

Jun 27, 2020 8:34 AM in response to Deathdoc

If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html after the jump see “How to Buy.”



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)

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Rebooting MacBook pro

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