Adobe Premiere Siupport AMD Radeon Pro 5500m

Does Adobe Premiere 14.1.0 support the AMD Radeon Pro 5500m card?

When Metal is select in the settings, there are an error message when a playback in the timeline: low level error.

When I switch with software only, it is fine.

The computer is a MacBookPro 16 witn macOS 10.5.5

Thanks for your support!

MacBook Pro

Posted on Jun 27, 2020 9:56 AM

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4 replies

Jun 27, 2020 12:44 PM in response to pierrefromqc

I have been experiencing unstable results. If you are doing small editing jobs I think you may be fine. But once you start pushing the GPU with graphics intensive work and long format you will experience issues. Playback will stutter and the overall responsiveness of the machine suffers. I would wait until it is resolved if you are thinking about upgrading but if you already have the machine then cut your projects in smaller chunks and adjust your workflow to accommodate the inadequate GPU. I have a support ticket that started in March and they are “still working on it”. I can’t do any design work on my fully-loaded MBP. Lost a lot of opportunities. Get a PC.

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Adobe Premiere Siupport AMD Radeon Pro 5500m

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