Purchased a roblox app and cannot sign into it. when we go to forgot password or screen name it will not send to emai or phonel
if we re download the app will we lose everything
iPhone 6s, iOS 13
User profile for user:
BreeZee_17
User level:
Community Specialist
Hello mylee144,
We understand that you've purchased a Roblox app and can't sign into it and can't get an email or phone call when you reset the password or screen name.
Below is an article for help with apps that won't open. Try the steps in the article and see if it helps to get it opened.
If an app unexpectedly quits, stops responding, or won’t open
If you're still having an issue we recommend contacting the app developer for help. Below is an article that will help you with contacting the developer.
How to contact an app developer
Thank you for using Apple Support Communities.
Take care!