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Hi
I’ve updated my phone this week and this morning my ipad has locked out and says activation lock I’ve added my Apple ID and the new password but will not log back into my ipad can anyone help
thanks
iPad mini 2 Wi-Fi
If necessary, if you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
Maybe this will help: https://support.apple.com/en-us/HT211078
Also this: https://support.apple.com/en-us/HT201365
I have just updated to an iPhone 11
