taps open menus not apps

Why doesn't my iphone open the application instead of popping up menus and auto responses when I touch an icon?

iPhone XS Max

Posted on Jun 28, 2020 8:58 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:57 PM

Hello porterjer, 


Thanks for reaching out on the Apple Support Communities. From your message it sounds like quick actions menus are appearing when you go to launch an app from the Home screen of your iPhone. This article provides a screenshot of a quick action menu, and provides additional information: Perform quick actions on iPhone


If this is correct, begin by checking the 3D or Haptic Touch sensitivity on your iPhone: Change 3D or Haptic Touch sensitivity on your iPhone


If there is no change in the performance, try restarting your iPhone with these steps: Restart your iPhone. This step can often resolve unexpected behaviors. 


All the best.

1 reply
Question marked as Top-ranking reply

Jul 1, 2020 5:57 PM in response to porterjer

Hello porterjer, 


Thanks for reaching out on the Apple Support Communities. From your message it sounds like quick actions menus are appearing when you go to launch an app from the Home screen of your iPhone. This article provides a screenshot of a quick action menu, and provides additional information: Perform quick actions on iPhone


If this is correct, begin by checking the 3D or Haptic Touch sensitivity on your iPhone: Change 3D or Haptic Touch sensitivity on your iPhone


If there is no change in the performance, try restarting your iPhone with these steps: Restart your iPhone. This step can often resolve unexpected behaviors. 


All the best.

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taps open menus not apps

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