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ste81 Author

Level 1

8 points

Solving black screen on a Macbook Pro 13''

Hi,

I've a macbook pro bought in 2016 (Macbook Pro Retina with Touchbar) which is experiencing a black screen. I just rebooted it today and it did not restart with a working screen. I can use an external screen and apparently it works perfectly, but the built-in screen keeps black.

I reset the SMC and PRAM, but it did not solve. I cannot even see the apple logo whilst loading.

Is there anything else I can try by my own?

thanks

MacBook Pro with Touch Bar

Posted on Jun 28, 2020 9:18 AM

Top-ranking reply

kaz-k

Level 9

50,328 points

Posted on Jun 28, 2020 9:24 AM

Hi,

If your Mac starts up to a black screen.

https://support.apple.com/en-us/HT210905

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Solving black screen on a Macbook Pro 13''

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