Macbook pro 16" is not responding to charging
My new macbook pro 16" is not responding to charging. It shows red vertical line with thunder bolt symbol when connected to charger. Once I disconnect it will go black screen with nothing on it. I tried to reset SMC but not luck. Any help would be greatly appreciated.
Anyone who experienced this and resolved..?
Not sure if the issue is with adapter or mac
I am away from mac service centre.
MacBook Pro with Touch Bar