CANT DOWNLOAD ANY APPS (ASSISTIVE TOUCH)

Utterly F%$king worthless. It tells me how to turn it on and so forth but not how to make a purchase or address this problem!

it won’t let me download a app bc it says confirm assistive touch

I don’t understand what it means to confirm with assistive touch when purchasing an app.

This link will help you to solve the problems :)

https://www.youtube.com/watch?v=BKXwCV3lZPs

Try settings, assessibility, side button,

and enable assistive touch confirm

(scroll down, bottom of the page)

You need to turn off "confirm with assistive touch"

Step 1 go to the settings tap Accessibility

Step 2 then tap Touch then you can see AssistiveTouch

Step 3 Open AssistiveTouch then scroll down at last you can see Confirm with AssistiveTouch

Step 4 Turn it off that’s solve

Hate the so called new feature! I want to be able to double click and pay. I’m not having issues with touching the screen do why do I need Assistive Touch! Completely useless and just makes it harder to use not easier. Don’t want this image of a start button on my screen, have no need for it

rajeep67 I’ll thank you now. You are a wonder. How shameless of Apple to try to force use of Apple Pay by setting this as the default. I am getting sick of struggling to fix their nefarious behavior. It takes so much time, is so frustrating, and unless someone like you who can unravel their devious plans helps we are stuck.

many many thanks.

Thank you, I love you! xoxo

Dear Apple,

What the ****!? Why not make it a feature you have to turn ON, not wrack your brain to turn OFF? No one likes that feature. Get rid of it, for the love of God!

YES YES YES! OMG 30 minutes on the phone with a very helpful Apple person who DID NOT MENTION THIS! I took her advice but I wasn't at the store trying to check out, at that moment, obvi.

I like assistive touch for lots of things, like screen shots, because this 12 Pro Max is so HUGE that I cannot reach both sides to do a screenshot. But when I turned it on, I had no intention of making it IMPOSSIBLE to use Apple Pay at my grocery store.... standing there holding things up while a line of people waited behind me. ARG!

And today I discovered it also meant I couldn't download apps, because that too required Assistive Touch ... and nowhere anywhere could I find what the blasted thing WANTED ME TO DO.

I buy you a $50 Starbucks card, whoever you are, 3000iPhone3000.

Somehow with your response and previous I got the assistive touch message to

disappear and use double click on side button with Face ID for purchases.

Thank you for replies and for Apple community answers.

Thank you

I can’t thank you enough. The Assistive Touch was driving me crazy. It is weird that it just became an issue. and I have had the iPhone 12 since December, just 6 months! I really appreciate your easy solution.

So pleased to hear it worked out!

it drove me to absolute distraction.

Not even a new problem - I originally posted that way further back in the thread. Maybe 6-8 months ago? And not even restricted to the 12, as my problems and eventual solution all happened on my 11Pro Max.

But proper credit where credit is due:

I just took two separate already-posted approaches and when they failed for me individually, I tried both - in a row.

Cheers!

(oh wait - you weren't talking to me were you? D’Oh! gotta read more closely )

This worked! Assistive touch is horrible. Three nights talking to Apple to transfer $ from Apple Cash and they didn’t know how to fix it either. Just wanted to get rid of Assistive Touch and transfer $ by hitting side button like I used to. Do what rajeep67 says to do. It worked!!! Then I went up and turned off that ridiculous Assistive Touch!! OMG what a horror. It also started screwing up other stuff on my phone. Been down so many rabbit holes since this Assistive Touch BS button suddenly appeared out of nowhere in Apple Pay I can’t remember what it screwed up but I turned it off and that fixed that. But then I couldn’t transfer $ to bank again insisting on using Assistive touch which never worked and was utterly f useless. So did what rajeep67 said to do and it works! The Apple supervisor last night disappeared talking to me on the phone after consulting w/ANOTHER specialist and that didn’t work either. He just gave up and went away. But rajeep67 got it right. I’d add: then scroll up and turn off Assistive touch because it doesn’t turn off automatically just because you turn off Confirm with Assistive touch. What a horror it is!