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Can only connect to one wifi

I can connect to only the wifi in my house but no other wifi. When we visited a hotel my family could connect on their iPhone 7 but not me. I tried all the steps that apple recommended Including rebooting the router, iPhone, etc. No luck. Any suggestions?

iPhone 7

Posted on Jun 28, 2020 2:25 PM

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Posted on Jun 29, 2020 12:43 PM

Thanks. I talked to Apple support and the cause was a VPN client. The odd thing was the vpn was turned off but evidently was still interfering with wifi connectivity. On deleting the vpn everything worked.

3 replies

Jun 28, 2020 2:35 PM in response to puk98

If you’ve tried everything Apple has recommended, have reset your iPhone network settings (Settings > General > Reset), have ensured that there is no add-on anti-malware and no add-on VPN client, have tried the backup and reset and restore and reload, then you’re likely headed for another discussion with Apple and maybe for a repair.

Can only connect to one wifi

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