Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Smart Keyboard on ipad types wrong characters.

My Smart Keyboard connected to my ipad is not working. The letters work but the special characters to the right of the letters do not. This is a question mark_. This is a colonÑ. This is a bracket + . How can I reset it_. Sorry, I would have typed a question mark but it doesn't work!


It also sometimes doesn't type at all and I have to disconnect and reconnect it. Any help would be greatly appreciated.

iPad 2, iOS 9

Posted on Jun 28, 2020 5:08 PM

Reply
Question marked as Best reply

Posted on Jun 28, 2020 6:07 PM

Betsygmiller wrote:

This is a question mark_. This is a colonÑ. This is a bracket + . How can I reset it_.

Go to settings > general > keyboard > hardware keyboard and tap over at the right edge. Make sure it is set to US and not "automatic" or "spanish iso". The changes you describe are what happens when your device thinks you want to use a Spanish ISO layout.

2 replies
Question marked as Best reply

Jun 28, 2020 6:07 PM in response to Betsygmiller

Betsygmiller wrote:

This is a question mark_. This is a colonÑ. This is a bracket + . How can I reset it_.

Go to settings > general > keyboard > hardware keyboard and tap over at the right edge. Make sure it is set to US and not "automatic" or "spanish iso". The changes you describe are what happens when your device thinks you want to use a Spanish ISO layout.

My Smart Keyboard on ipad types wrong characters.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.