Every time I use my headphone adapter, I am met with problems. My music starts and stops randomly, my calls get hung up, and Siri always keeps popping up. I have tried the same adapter on a different device and was the same problems. When the the earbuds are used without the adapter, I don’t have a problem, so I know the adapter is the issue. Any hope of fixing it?
iPhone X, iOS 13
Hello ghostrick_alucard,
We understand that the headphone adapter isn't working properly and is causing some issues. We're here to help!
If the headphones are under one year they could be under warranty. Check out the article about the one year accessory warranty.
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
We recommend contacting Apple Support to find out what your options would be.
Thank you for using Apple Support Communities.
Take care!
My headphone adapter is causing me problems.
