repairing iphone by Apple Authorized Service Providers

Hello,


I needed a repair for my iPhone 11 pro and was wondering about the screen repair price.


If you check Apple Website: https://support.apple.com/nl-nl/iphone/repair/service/screen-replacement

you will see the total price is € 311,10. But when I check the price by an Authorized Service Provider, for example, Coolblue, is the Price 335 euros. https://reparatie.coolblue.nl/reparaties/smartphone/apple/iphone-11-pro


I tried to find an answer with coolblue, because it is nearby and they have time today, but they can't tell me why the price is different.


Does anybody know why this is?


Thnx

iPhone 11 Pro

Posted on Jun 29, 2020 1:05 AM

Reply
1 reply

Jun 29, 2020 5:49 AM in response to mems010

Hello,


There are two main types of Service Provider:


  • Authorized Service Providers, companies which are Authorized to provide repair services to all Apple customers.


  • Limited Service Providers, companies and organizations which operate under limited service agreements which allow service for specific customers or specific Apple products as defined in the Limited Service Provider agreement.


Only reputable stores can apply their staff at Apple in order to obtain a certificate (training by Apple: exams, courses ect) in order to call themselves 'authorized service provider'. The most logical reason behind this, is consistent quality and service.


I think the price is partly pre-determined by Apple, my -guess- would be that it is also determined by how large the store is and howmuch the employees fixing everything cost in order to stay a profitable bussines.


Hope this information helped.


Kind regards,

K



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repairing iphone by Apple Authorized Service Providers

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