Apple Pay Still Having My Old Card On File

Question

Apple Pay Still Having My Old Card On File

I have just transferred all my data from my old iphone to my new XR. When trying to set up apple pay it keeps showing me my old visa card which must of been the card i used years ago to initially set up apple pay. the problem i am having is because this card is on file it will not let me add my new card (which is the same account) and there is absolutely no way to remove this. PS (GOING TO SETTINGS AND TRYING TO REMOVE THE CARD DOESN'T WORK BECAUSE THE CARD INST THERE IN THE FIRST PLACE!) I have also just tried my adding my credit card which is with another bank and it worked no problem. So the issue is apple still have my old card details for my current account "on file" and it wont let me add my new card for that same current account. what do i do?

Jamie

iPhone XR, iOS 13

Posted on Jun 29, 2020 4:53 AM

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Answer 1

askbarnabas

Level 10

104,214 points

Jun 30, 2020 9:12 AM in response to JamieMaxwell92

the card should eventually drop off. there is nothing you can do but wait.

If you get an error that you already have the maximum amount of cards in wallet with less than 22 cards signing out of your Apple ID and back in usually resolves this issue.
If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card.
If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
Manage the cards that you use with Apple Pay - Apple Support
If you have trouble adding a card to wallet;

Sometimes if you sign out of your Apple ID and back in it resolves the problem.
Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
A passcode is required to use the Wallet app.
You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support

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Answer 2

Jul 18, 2020 1:28 PM in response to JamieMaxwell92

Hi there, did you get this sorted out? Because I've been having the same issue for months and none of what the dude says works. Let me know what you did, please!

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Apple Pay Still Having My Old Card On File

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