You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

I bought an in-game purchase and it still says pending after a couple hours. I don’t have a payment method besides $16 from gift cards. I have enough money for the purchase but it is still not letting me buy it. Is there anything I can do that might help me?

iPhone 11

Posted on Jun 29, 2020 8:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2020 10:15 AM

The new phone wouldn't be causing the problem.


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



3 replies
Question marked as Top-ranking reply

Jun 29, 2020 10:15 AM in response to wyland144

The new phone wouldn't be causing the problem.


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.