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Purchase failure

Every time i try to buy something on a game with my prepaid vanilla gift card which does work and has the right amount of money on it , it says your purchase could not be completed then under that it says to go to a apple help website any awnsers?

iPhone 7 Plus, iOS 12

Posted on Jun 15, 2019 8:35 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2019 10:59 PM

It tells you to contact iTunes Support via that site, have you done that ? These are user forums and we are fellow users, we can't help you, you should contact Support as instructed to do.

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Purchase failure

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