Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No backup found - WhatsApp

Hey there.

So I need to send my iPhone X for repair (faulty screen).

I need to have a phone with me and WhatsApp, so I wanted to use my iPhone 6s.

I did a WhatsApp backup and it shows up on iCloud->manage storage.

when I launched WhatsApp on my iPhone 6s its shows “no backup found” but it’s clearly existing...

I deleted WhatsApp on my iPhone X and reinstalled it and on my iPhone X the backup does show up.

tried setting my 6s from a backup of my x... no luck there as well... I can’t send my X till I set up WhatsApp on my 6s ... help me please

iPhone X, iOS 14

Posted on Jun 29, 2020 10:17 AM

Reply
Question marked as Best reply

Posted on Jun 29, 2020 3:55 PM

Did you create the backup on the iPhone X and trying to restore from a backup on the 6s in order to get WhatsApp backup onto the 6s?

Similar questions

2 replies

No backup found - WhatsApp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.