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What do you do when you decided to get the beta of iOS 24 and it completely crashes your phone that you can't get into any of your apps and you can't shut it down because the side buttons aren't working.
[Re-Titled by Moderator]
iPhone XR, iOS 14
Your only other option, at this point, is to restore your phone. Hopefully, you have been making backups BEFORE you attempted to install beta firmware.
To restore your phone, connect it to your computer. When the iPhone appears in the iTunes source list, click the Restore button on the Summary tab. (Note: The following will erase all of your data and media and resets all of the phone's settings. You will need to restore it from a previous backup from either iTunes or iCloud.)
Your only other option, at this point, is to restore your phone. Hopefully, you have been making backups BEFORE you attempted to install beta firmware.
To restore your phone, connect it to your computer. When the iPhone appears in the iTunes source list, click the Restore button on the Summary tab. (Note: The following will erase all of your data and media and resets all of the phone's settings. You will need to restore it from a previous backup from either iTunes or iCloud.)
riddhi229 wrote:
What do you do when you decided to get the beta of iOS 24 and it completely crashes your phone that you can't get into any of your apps and you can't shut it down because the side buttons aren't working.
[Re-Titled by Moderator]
You suck it up and move on. Thankfully, you weren't silly enough to install the developers beta on the primary device you rely on for day to day use.
Betas are inherently unstable. Especially the developers builds that are designed for testing by registered, and one would imagine, qualified developers...
Apple can't help you with your device with the beta installed on it.
Post in the dedicated forums for developers if you're having issues with the beta that you can't overcome.
If you can't restore it or if, after contacting Apple Support directly, they determine that your phone is not functional, then yes, you may need to get a replacement phone.
I am assuming that you attempted to install the public beta release ... correct? If so, you should have carefully read the information Apple has provided you with what your responsibilities (and their's) of you doing so. That included a warning not to install the beta on a phone that you need to use daily. They also informed you that there will be no level of support from Apple for public betas. Sorry that you are experiencing this issue.
Tesserax wrote:
I am assuming that you attempted to install the public beta release ... correct?
The public beta release is not out yet. So the OP is either a developer, was invited as a seed participant, or installed an illegal bootlegged version that very possibly was hacked to implant spyware.
There may not be a good outcome, however, restoring the phone using DFU mode should make it possible to go back to iOS 13. See this article—>How To Put An iPhone In DFU Mode, The Apple Way, which is clearer than Apple’s official instructions.
riddhi229 wrote:
No there are some public betas which people are downloading and are having similar problems
WRONG. There are NO public betas, only bootleg, hacked versions that some people are foolish enough to install.
riddhi229 wrote:
No there are some public betas which people are downloading and are having similar problems
False. Only the official Apple site has the legal and correct beta downloads. Any other site distributing it is doing so illegally. And their version may be full of things added to it that you do NOT want on your device.
I would try to uninstall it but its not letting me go into setting and im using my Mac right now
Do I have to get a new phone or no?
Its ok thank you for the support
question what do I need to connect my phone to my Mac
Tesserax wrote:
I am assuming that you attempted to install the public beta release
There is no public beta of iOS 14 yet. That won't be made available until sometime in July.
No there are some public betas which people are downloading and are having similar problems
No. There are not. The only beta available is the developers beta. If you are not a registered developer, you downloaded the beta illegally.
Wait it just started working again I am not sure what happened but I am going to uninstall the beta thank you for your help
What do you do when beta of iOS crashes your phone?
