Too many flights!

On June 20, my watch started DRASTICALLY over counting flights. I might have an average of 3-4 per day and as of 2PM today I’m at 128. I don’t know if this date coincides with a software update or what. Is anyone else seeing this problem in the same timeframe? I’ve seen replies to similar, but older, posts that contain a link to some troubleshooting steps but none of them have worked for me.

Posted on Jun 29, 2020 11:25 AM

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2 replies

chris_g1

Community Specialist

Jul 3, 2020 6:05 AM in response to dfrobinson

Hello dfrobinson,

Welcome to the Apple Support Communities. We understand there are issues with a discrepancy in flights recorded. We'll do what we can to help.

Here are some suggestions:

Check the flights of stairs on the paired iPhone to see if they match what is being reported from the Apple Watch: Health app > Browse > Activity > Flights Climbed > Show All Data > Date of Flights.
Verify where these flights are occurring. If they occur in the same area, it might expected if there are large elevation shifts.
Unpair and erase your Apple Watch

If you still see the same thing or these steps were already taken, reach out to Apple Support directly: Get Support

Enjoy.

dfrobinson Author

Level 1

8 points

Jul 13, 2020 10:40 AM in response to chris_g1

The data on the phone and watch matched, and there aren’t any legitimate changes in elevation to explain the readings. I went through the unpairing process but the issue persists. I will follow up with Apple Support.

Thanks for reaching out to help.

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Too many flights!