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User profile for user: sequoia64
sequoia64 Author
User level: Level 1
4 points

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Does anyone have an idea why my messages app crashes every time i open it?? i also don’t receive notifications from it so i have no way of seeing any messages being sent to me. It’s been this way for a few months oops (my software is up to date)

iPhone 7 Plus

Posted on Jun 29, 2020 1:45 PM

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User profile for user: Pactricia666
Pactricia666
User level: Level 6
12,808 points

Posted on Jun 29, 2020 1:57 PM

The first thing you can try is simply force-closing the Messages app and opening it back up. If that didn't do the trick, then try restarting your iPhone.

 

How to restart 

  1. Press and hold the Sleep/Wake button until the red slider appears. 
  2. Drag the slider to turn your device completely off. 
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. 

 

Hope it helps!

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User profile for user: Pactricia666
Pactricia666
User level: Level 6
12,808 points

Jun 29, 2020 1:57 PM in response to sequoia64

The first thing you can try is simply force-closing the Messages app and opening it back up. If that didn't do the trick, then try restarting your iPhone.

 

How to restart 

  1. Press and hold the Sleep/Wake button until the red slider appears. 
  2. Drag the slider to turn your device completely off. 
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. 

 

Hope it helps!

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