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JCohen21 Author

Level 1

5 points

New MacBook Air battery problem

My new Mac book air's battery is bad and dies in 3 hours of use. I have apple care but they will not answer their phone. Anyone know an apple support email address?

Posted on Jun 29, 2020 3:13 PM

Top-ranking reply

John Galt

Level 10

146,348 points

Posted on Jun 29, 2020 6:22 PM

Chat support is also available, but I suppose there are periods of time in which nothing is available. Just be sure to start with https://getsupport.apple.com.

The spinny thing is all I got today:

At present, "limited" seems to mean "unavailable".

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New MacBook Air battery problem

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