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Level 1

4 points

I need help getting my phone back on, the screen went black and the loading circle thing keeps going around, been doing this for the past hour

Why is my phone black with the loading circle keeps going around?

Posted on Jun 29, 2020 5:06 PM

Top-ranking reply

Level 10

149,592 points

Posted on Jun 29, 2020 5:08 PM

Try and Force Restart the phone as shown below:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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