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I need help getting my phone back on, the screen went black and the loading circle thing keeps going around, been doing this for the past hour

Why is my phone black with the loading circle keeps going around?

Posted on Jun 29, 2020 5:06 PM

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Question marked as Top-ranking reply

Posted on Jun 29, 2020 5:08 PM

Try and Force Restart the phone as shown below:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 5:08 PM in response to kamenka16

Try and Force Restart the phone as shown below:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

I need help getting my phone back on, the screen went black and the loading circle thing keeps going around, been doing this for the past hour

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