Storage is full but phone is empty?

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kkna2004 Author

Level 1

4 points

Storage is full but phone is empty?

Hello

I have an iPhone XR 64 GB and it constantly says I have no storage. I have 30 extra apps and about 3,000 photos, i’ve done everything out there to try and free up some storage, and nothing works. My friend has a 64 GB as well, has about 70 extra apps and 8,000 photos... and it says she’s only using 32/64 GB. It doesn’t add up.. what should I do?

Posted on Jun 30, 2020 12:45 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,372 points

Jun 30, 2020 12:47 AM in response to kkna2004

When you get a popup message on your iPhone or iPad that the storage is full.

Look closely storage of iPhone or iCloud

iPhone Storage (Setting > General > iPhone Storage)

Total storage remains same through out life span of the iPhone
Storage can not be enhanced
You may take back up on Mac or PC using iTunes without iCloud

iCloud Storage (Settings > [Tap your name] > iCloud)

By default every user gets 5GB of free storage space
You can buy more storage based on your requirement 50, 200GB, 2TB with monthly subscription
Based on your storage capacity you can back up iPhone or iPad
The space can be shared between your family members for storage plan beyond 200GB

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Storage is full but phone is empty?

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