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microphone

Dear Apple Support


Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that?


Thank you and have a good day

iPhone 6, iOS 12

Posted on Jun 30, 2020 3:18 AM

Reply
Question marked as Best reply

Posted on Jun 30, 2020 3:38 AM

parisa194 Said:

"microphone: Dear Apple Support Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that? Thank you and have a good day"

-------


I. Contact Apple Support:

Note that this is a user-to-user forum - you are not speaking with Apple here. To contact them, refer to the following:

Phone Support Info:



II. Go Here: If the Microphones on your iPhone Aren't Working - Apple Support


III. View Microphone Accessibility:

On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone. while you are using it.

  1. Go to: Settings
  2. Tap: Privacy
  3. Tap: Microphone
  4. Disable the Application's use

Image of what you would see:


1 reply
Question marked as Best reply

Jun 30, 2020 3:38 AM in response to parisa194

parisa194 Said:

"microphone: Dear Apple Support Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that? Thank you and have a good day"

-------


I. Contact Apple Support:

Note that this is a user-to-user forum - you are not speaking with Apple here. To contact them, refer to the following:

Phone Support Info:



II. Go Here: If the Microphones on your iPhone Aren't Working - Apple Support


III. View Microphone Accessibility:

On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone. while you are using it.

  1. Go to: Settings
  2. Tap: Privacy
  3. Tap: Microphone
  4. Disable the Application's use

Image of what you would see:


microphone

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