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Dear Apple Support
Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that?
Thank you and have a good day
iPhone 6, iOS 12
parisa194 Said:
"microphone: Dear Apple Support Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that? Thank you and have a good day"
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I. Contact Apple Support:
Note that this is a user-to-user forum - you are not speaking with Apple here. To contact them, refer to the following:
Phone Support Info:
II. Go Here: If the Microphones on your iPhone Aren't Working - Apple Support
III. View Microphone Accessibility:
On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone. while you are using it.
Image of what you would see:
parisa194 Said:
"microphone: Dear Apple Support Since few days ago, I have a problem with my microphone. When the people call me, they cannot hear me unless I put the phone on speaker or use a handsfree. I have reset my phone, restarted it and also turn-on niose control but the problem still remains. Could you please help me with that? Thank you and have a good day"
-------
I. Contact Apple Support:
Note that this is a user-to-user forum - you are not speaking with Apple here. To contact them, refer to the following:
Phone Support Info:
II. Go Here: If the Microphones on your iPhone Aren't Working - Apple Support
III. View Microphone Accessibility:
On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone. while you are using it.
Image of what you would see:
microphone
