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Level 1

4 points

What do I do if I can't get into my iPad mini to get the serial number so I can't get through to Apple support?

What do I do if I can't get into my iPadmini. to get the serial number so I can't get through to Apple support?

iPad mini, iPadOS 13

Posted on Jun 30, 2020 6:07 AM

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Level 5

7,397 points

Posted on Jun 30, 2020 6:14 AM

Hello!

I understand that you need help locating the serial number of your iPad mini so you are able to contact Apple Support.

If you can't access Settings because you cannot get into your iPad for some reason, there are other ways to locate it. See the following support article: Find the serial number or IMEI on your iPhone, iPad or iPod touch

If you press "See your devices" on getsupport.apple.com and sign in with your Apple ID, you may be able to contact Apple Support about your iPad mini through there.

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Top-ranking reply

Level 5

7,397 points

Jun 30, 2020 6:14 AM in response to sje48

Hello!

I understand that you need help locating the serial number of your iPad mini so you are able to contact Apple Support.

If you can't access Settings because you cannot get into your iPad for some reason, there are other ways to locate it. See the following support article: Find the serial number or IMEI on your iPhone, iPad or iPod touch

If you press "See your devices" on getsupport.apple.com and sign in with your Apple ID, you may be able to contact Apple Support about your iPad mini through there.

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What do I do if I can't get into my iPad mini to get the serial number so I can't get through to Apple support?

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