iPhone 5s hard reset doesn't work
if the hard reset doesn't work what will i do
[Re-Titled by Moderator]
iPhone 5s
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
if the hard reset doesn't work what will i do
[Re-Titled by Moderator]
iPhone 5s
Okay.
Did you use the "forced restart" procedure? The steps for your model 5s are as follow:
Press and hold both Home and Power buttons until the Apple Logo appears on your screen (it might take 20 or more seconds). When it appears, release both buttons and wait for your iPhone to restart completely.
If you still can "unfreeze" your startup screen, contact Apple Support using this link:--> Get Support
Regards
Giulio
Okay.
Did you use the "forced restart" procedure? The steps for your model 5s are as follow:
Press and hold both Home and Power buttons until the Apple Logo appears on your screen (it might take 20 or more seconds). When it appears, release both buttons and wait for your iPhone to restart completely.
If you still can "unfreeze" your startup screen, contact Apple Support using this link:--> Get Support
Regards
Giulio
my phone stuck on the startup screen
and can't get to the home screen.
If you don't describe your problem and the reason why you tried a "hard reset" (forced restart? restore to factory settings?), how could we help you?
Thanks and regards
Giulio
iPhone 5s hard reset doesn't work