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Why my IPhone storage is showing full? I see most of the storage Space is used by “other” Category . How to get it clean?

Why my IPhone storage is showing full? I see most of the storage Space is used by “other” Category . How to get it clean? I don’t have space to download anything.. also do not have any data any phone.. additionally, I don’t see iCloud photos into my phone.. there is something wrong with the device

iPhone 7, iOS 13

Posted on Jun 30, 2020 8:30 AM

Reply
1 reply

Jul 4, 2020 3:36 PM in response to sankey1989

Hello sankey1989,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to free up storage on your iPhone and you can see that "Other" is taking up more space than expected. To help with this, please see if you can offload apps, optimize storage or delete unneeded content and then restart your iPhone and check storage again:



How to check the storage on your iPhone, iPad, and iPod touch

About storage on your device and in iCloud

Manage your photo and video storage

Restart your iPhone



Next, use your Mac or PC to backup and restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software. Temporarily set up your phone as new to test your issues, and then restore your back up and test the issues again.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch

Restore your iPhone, iPad or iPod touch to factory settings

Restore your iPhone, iPad, or iPod touch from a backup



Cheers!

Why my IPhone storage is showing full? I see most of the storage Space is used by “other” Category . How to get it clean?

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