I am having difficulty with my iPhone keyboard. The right side seems to not respond. I cannot hit send, back space, etc. I have tried a few of the different suggestions to no avail. The screen is not cracked and I have not gotten the phone wet or dropped it. Please help.
iPhone XS Max, iOS 13
Hello AllieAlbert44,
Thanks for using Apple Support Communities! We see that you're having issues with the keyboard on your iPhone, and we'd like to help.
Have you restarted your iPhone since noticing this issue? If not, go ahead and do that, as a restart can resolve unusual issues.
You didn't mention what troubleshooting steps you've tried, so we'll run through a few things to see if we can help to isolate the issue.
Do you find that this happens with every app that has a keyboard?
Are you using the standard keyboard which came with the iOS, or a third-party keyboard?
About the keyboards settings on your iPhone, iPad, and iPod touch
Is your iPhone up to date with iOS 13.5.1?
Update your iPhone, iPad, or iPod touch
If you have a case or screen protector on your iPhone, remove and see if that makes a difference.
Thanks!
the right side of my keyboard is not responding (send button, backspace, p, l, etc.) I have tried the above and it did not help. Please advise
