You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bandu21 Author

Level 1

4 points

iPhone keyboard is not responding

I have IPhone XS MaX 64GB, since last few days some of the keyboard buttons are not responding

[Re-Titled by Moderator]

iPhone XS Max, iOS 14

Posted on Dec 6, 2020 12:29 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Dec 6, 2020 2:24 PM

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - see whether some areas of your screen are not responding. If there are dead areas that do not respond to your touch(es) then remove any case or screen protector and try again. If the issue still exists then you may have a failing screen (digitizer).

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

View in context

iPhone keyboard is not responding

Similar questions