You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Annaphylaxis7669
Annaphylaxis7669 Author
User level: Level 1
8 points

“Apple Inc.” calls coming to my home landline phone regarding support from robot voice

4 calls in 1 hour (so far) coming from Apple Inc. with a 505 area code... I will not answer nor “press 2 to hang up” as it says to do (press 1 to be connected to account support)... super-persistent scammers are repeatedly calling... I’m gonna block since I already reported to Apple phishing reporting link and to FTC reporting site, but wow this *****!! A less-savvy iPhone user would def think repeated calls would mean its real... PLEASE KNOW APPLE DOESN’T MAKE CALLS LIKE THIS AND AVOID INTERACTION AND REPORT.




[Image Edited by Moderator]

Posted on Jun 30, 2020 1:09 PM

Reply
Question marked as Top-ranking reply
User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Posted on Jun 30, 2020 1:11 PM

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this (robo calls or otherwise). Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Jun 30, 2020 1:11 PM in response to Annaphylaxis7669

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this (robo calls or otherwise). Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

Reply

“Apple Inc.” calls coming to my home landline phone regarding support from robot voice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up