My TrueIdentity app won't login via facial rec or username/password. Have removed and reinstalled. Just keeps saying Loading until it times out. Can't find a phone number for Transunion which gets me to a real person. Or, a website link.
Anyone have either type contact info?
Found the number - 1-855-260-9279
Same here. I ended up calling support today but they were of no use. They essentially told me to do what you already did (delete-reinstall). I can log in on the web portal but can’t refresh my score (same hamster wheel). I believe I found the support number in the upper right hand corner “contact” dropdown on the web version. BTW I had my wife try hers and same thing.
Is it this trans union: https://www.transunion.com/
Trunsunion TrueIdentity app not working
