mythologist Author

Level 1

4 points

issue logging into apple ID

Hi, I use my apple ID to log into an app called Simply Plural, and have no issues logging into the app on my phone. However, when I try to log into the website version of the app, I get an error message from Apple that says "Your request could not be completed because of an error. Please try again later." and no matter how many times I re-try the sign in, it doesn't work. The issue is with the pop-out window from Apple, not the website itself, and there is no other way for me to sign into the service without being forced to use my phone.

MAXIMUS-PC

Posted on Jul 30, 2023 9:06 PM

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Level 10

208,431 points

Posted on Jul 31, 2023 1:59 AM

Try this: check the network connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

You need to sign in to your router.
The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.

If they are On, turn Off Hotspot & VPN.

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Best reply

Level 10

208,431 points

Jul 31, 2023 1:59 AM in response to mythologist

Try this: check the network connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

You need to sign in to your router.
The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.

If they are On, turn Off Hotspot & VPN.

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issue logging into apple ID

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