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User profile for user: FedeMorales555
FedeMorales555 Author
User level: Level 1
4 points

Purchased I didnt make

Hey,

I received an email from Apple, stating that there were purchased executed from App store with my Apple ID.

I need to understand how come that anyone could use my Apple ID for a purchase, i believe that it is secured. Also i want to stop that purchase. I didnt execute and I dont want to be debited from my account. I try to contact someone, but there is nobody to support. It is poor service.


The details of the purchased


Posted on Jun 30, 2020 5:59 PM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,526 points

Posted on Jun 30, 2020 6:02 PM

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,526 points

Jun 30, 2020 6:02 PM in response to FedeMorales555

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

Reply

Purchased I didnt make

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